Latest calls
- Sarah M.Tue · 10:00 AMBooked
- James K.Today · 2:30 PMMoved
- Priya S.Pricing · 4 minAnswered
- Mike R.After hoursRecovered
Answer every call
See every conversation across phone, SMS, and chat, in one place.
AI receptionist platform
Never miss another call. Your AI receptionist answers 24/7.
Receptly answers inbound calls, books appointments, qualifies leads, and routes the rest to your team — evenings, weekends, and peak hours included.
Typical launch in 3–4 days. No software to install.
Incoming call
Sarah M. · New booking
Hi, I would like to book an appointment for next week.
The whole front desk, in one place.
Live on the desk
Hear the difference.
Built for service businesses · Connects to the stack you already run
The product
One dashboard for every call, booking, and follow-up.
Receptly is the operating system behind the receptionist: live calls, calendars, lead pipelines, and automations in the same place your team already works.
app.receptly.app
Capabilities
Built to take the call — and the next step.
01
Voice AI that answers and acts
Inbound agents understand natural speech, handle FAQs from your knowledge base, and transfer to a person when the conversation needs one.
app.receptly.app
02
Booking that stays on the calendar
Callers book, reschedule, or cancel in the same conversation. Two-way Google Calendar sync, buffers, staff assignment, and waitlist fill are built in.
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03
Leads captured, tagged, and routed
Every call becomes a lead with intent, urgency, and next step. Hot leads go to your team; the rest stay in the pipeline with a full activity timeline.
app.receptly.app
04
Transcripts, recordings, and missed-call math
See volume, outcomes, sentiment, and after-hours revenue in one place — so staffing and scripts improve from evidence, not guesswork.
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Multi-seat access
Built for Teams.
Give your front desk, clinicians, and owners one Receptly workspace — with clear roles, shared coverage, and the visibility to keep every caller moving.
- Give every teammate the right level of access
- Keep call coverage, inboxes, and activity in one workspace
- Add seats as your practice grows — without adding admin work
Start with the seats you need today. Scale when your team is ready.
Team access
Members
Search members
Invite memberAll members · 4Active now · 32 seats open
| Member | Role | Status | |
|---|---|---|---|
AMAlex Morganalex@northside.clinic | Owner | Online | |
JRJordan Reyesjordan@northside.clinic | Admin | Online | |
SKSam Kimsam@northside.clinic | Member | Offline | |
PLPriya Lanepriya@northside.clinic | Member | Online |
Invite your front desk or on-call staff to keep coverage moving.Manage seats
How we work
A process with checkpoints, not hand-waving.
01
Discovery & success criteria
We map how calls, bookings, and follow-up work today, then define the metrics that count: answered rate, booked jobs, and time-to-lead.
02
Map workflows + data access
Hours, services, staff, calendars, and routing rules come in. We connect the systems you already run instead of asking you to replace them.
03
Build + test + review
The agent is scripted against real call scenarios, tested live, and reviewed with your team before a single customer call is handed over.
04
Launch + monitor + iterate
Go live in 3–4 days, then refine from transcripts and analytics. Workflows keep running after the call — reminders, no-show recovery, follow-up.
Ways to work with us
Start with the platform. Or have us build it with you.
Most businesses run Receptly themselves after a short setup. If you would rather hand over the build — or you need AI in the parts of the business a phone call never touches — that is a different engagement, with its own scope and team.
Do it yourself
Use the platform
Receptly answers your calls, books straight into your calendar, and follows up across SMS, WhatsApp and email. You configure it and run it; we keep it working.
- Live in 3–4 days
- Monthly or yearly billing
- Setup guides and ongoing support
Done with you
Set it up with us
We build the agents, connect your CRM, calendar and phone system, then test against real call scenarios before a single customer call is handed over.
- Scoped onboarding project
- CRM, calendar and telephony integration
- Handover your team can own
Done for you
Build beyond the phone
Strategy, workflow automation, data analysis and team training — for the work that never rings but still eats the week.
- AI strategy and roadmap
- Back-office and workflow automation
- Workshops for your team
AI services built for how your business runs
Seven ways we put AI to work in service businesses — answering calls, booking jobs, qualifying leads, and removing the manual admin in between.
01
Lead Capture
AI Lead Generation
AI lead generation that answers every inbound call and enquiry in seconds, qualifies the caller, and pushes the details straight to your CRM — so no enquiry sits unanswered until tomorrow.
02
Operations
AI Workflow Automation
AI workflow automation that connects your phone system, calendar, and CRM, removing the manual handoffs where bookings, follow-ups, and customer details usually fall through.
03
Enablement
AI Training and Workshops
Practical AI training and workshops for service teams — how to work alongside an AI receptionist, what to hand over and what to keep, and the habits that make adoption stick.
04
Strategy
AI Strategy and Consulting
AI strategy and consulting that maps how work actually flows through your business today, then identifies the highest-impact automation opportunities before you commit a budget.
AI website automation that turns visitors into booked appointments with live chat, instant answers, and calendar-connected booking instead of a contact form that goes nowhere.
06
Delivery
AI Implementation
AI implementation that takes you from plan to live system — configuration, integrations, testing, and a handover your own team can own without a permanent dependency on us.
07
Analytics
AI Data Analysis
AI data analysis that turns call recordings, bookings, and CRM activity into reporting you can act on — showing where revenue is won, lost, and quietly leaked.
Automation examples
See what's possible
Real scenarios we've automated for teams like yours
SalesCRM
Lead Intake & Enrichment
- Inputs
- Lead Form / Email
- Auto
- Enrich → Route → CRM
- Result
- Cleaner leads. Faster handoff.
SupportAI
Support Triage
- Inputs
- Lead Form / Email
- Auto
- Analyze → Tag → Draft
- Result
- Faster triage. Cleaner queues.
FinanceOps
Invoice Processing
- Inputs
- Lead Form / Email
- Auto
- Extract → Match → ERP
- Result
- Fewer errors. Faster close.
GrowthEmail
Sales Follow-up
- Inputs
- Lead Form / Email
- Auto
- Summarize → Task → Email
- Result
- Next steps. Follow-up ready.
HRHiring
Recruiting Screening
- Inputs
- Lead Form / Email
- Auto
- Screen → Score → Schedule
- Result
- Better shortlists. Fast booking.
InternalDocs
Knowledge Base Bot
- Inputs
- Lead Form / Email
- Auto
- Search → Synthesize → Answer
- Result
- Fast answers. Fewer interrupts.
Industries
Built for your industry
We tailor to your data + compliance needs
See it
Watch a live booking from the first ring to the calendar.
How we compare
How we stack up against the alternatives
We publish where each of these tools genuinely beats us. Here is the short version — the comparison pages have every source and the full rows.
| Features breakdown |  Receptlyfrom $129/mo |  Smith.ai$150/mo (AI Pro) |  Goodcallfrom $59/mo |  Rosiefrom $49/mo |  Slang.aiPricing sources disagree |
|---|---|---|---|---|---|
| One thread across every channelCalls, SMS, WhatsApp and email against one customer record | Yes | No | No | No | No |
| Workflows that fire on real eventsTriggered on call completed, booked, cancelled or no-show | Yes | No | No | No | No |
| Writes the appointment into your calendarReads real availability rather than taking a message | Yes | Not established | No | Yes | Not established |
| Driven by your own AI clientReceptly runs an MCP server — Claude, Cursor, or any MCP client | Yes | No | Not established | No | Not established |
Competitor figures collected September 2026. “–” means the capability is absent or materially weaker in their published material; “?” means we could not establish it. Every source, and every case where a competitor wins, is on the comparison pages.
Used by high-growth companies all over the world
Over 200+ five-star reviews
From our blog
Notes from running AI receptionists on real call volume — what works, what breaks, and the operational detail that decides which of the two you get.
Frequently AskedQuestions
Receptly is a 24/7 AI receptionist that answers calls, handles FAQs, books appointments, and qualifies leads — so every caller gets a professional response, including after hours.
Book a meeting
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Talk with Receptly
Let's find the right AI setup for your business
Receptly designs and deploys AI across the operation — receptionist and lead generation, workflow automation, implementation, training, and strategy. Tell us what you're working on and we'll follow up.