Service
Keep the bays fed
- Missed RO follow-ups while advisors are in the bay
- Appointment requests that die in voicemail
- Incomplete vehicle details before drop-off
AI Receptionist for Automotive
Receptly answers service and sales calls 24/7 - booking appointments, capturing vehicle details, and routing urgent requests - so your advisors stay focused on the bay.
Bay & desk
Service and sales share one phone line - and both leak.
Receptly answers 24/7, books appointments, captures vehicle details, and routes urgent requests so advisors stay in the bay and on the desk.
Sales
Catch every shopper
- Internet leads that never get a same-day call back
- After-hours shoppers who book a competitor demo
- Warm transfers without context for the desk
See it
From first ring to RO, appointment, or warm handoff.
Watch a service or sales call: vehicle details, booking, and advisor context - without pulling someone out of the bay.
Workflows
From first ring to RO, appointment, or warm handoff.
Service capture, booking, vehicle details, and escalation - so advisors stay productive. Scroll each stage; the mockup stays with the story.
01
RO capture that advisors can trust
Log concern, mileage, and preferred times so the write-up starts filled in - not from a cold voicemail.
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02
Service appointments on the book
Book against live bay capacity and advisor calendars. Confirmations go out by SMS.
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03
Vehicle details before arrival
Year, make, model, and VIN-ready notes attached to the ticket so techs are not guessing at the curb.
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04
Warm transfer with context
Escalate sales or urgent service to a human with the caller summary already visible.
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How it works
Live in about three to four days.
A short path from configuration to a live AI receptionist - with checkpoints, not hand-waving.
01
Configure service and sales rules
Hours, bay capacity, advisor routing, and scripts - tuned to how your desk already works.
02
Connect calendar and DMS tools
Link calendars and the systems you use so appointments and notes land where advisors already look.
03
Forward your line
Point your main number (or overflow) at Receptly. Keep your existing carrier - no new hardware.
04
Go live in about 3-4 days
Test service and sales scenarios, then flip the switch. Your AI receptionist answers while advisors stay in the bay.
After-hours & handoff
Catch shoppers and service calls when the desk cannot.
After 5 and weekend overflow stay answered. Advisors inherit booked appointments and lead summaries - not a wall of voicemail.
- After-hours service booking with vehicle notes
- Sales lead capture with warm transfer rules
- Overflow coverage when every advisor is in a bay
Advisor proof
What service desks feel after go-live.
Illustrative outcome
~35%
fewer missed service calls
Pattern for after-hours and overflow once live - not a named customer claim.
“Lunch and after 5 used to mean full voicemail. Receptly books service appointments and captures vehicle details so advisors walk into the write-up ready.”
Integrations
Plugs into the tools your desk already opens.
Calendar-first booking plus common DMS and CRM connections. Exact connectors depend on your stack - we map that during setup.
Ways to get started
Start with the platform. Add help only if you need it.
Most dealerships and shops run Receptly themselves after a short setup. Implementation help is optional.
Do it yourself
Run Receptly for your dealership
Answer, book, and follow up 24/7. You configure the workflows; we keep the platform working.
- Live in about 3-4 days
- Monthly or yearly plans
- Keep your existing phone number
Done with you
Set it up with us
We connect calendar, CRM, and phone rules, then test against real call scenarios before go-live.
- Scoped onboarding
- Telephony and calendar wiring
- Handover your team owns
Done for you
When you need more than the phone
Optional help for deeper workflow automation and training - only when the platform alone is not enough.
- Workflow automation
- Team workshops
- Custom integrations
Get Started
Let's talk about your workflows
Book a discovery call or send us a message. We'll get back to you within one business day.
30 minutes to explore your automation opportunities. No pitch, no pressure—just a focused conversation about your workflow challenges.
- Identify high-impact automation opportunities
- Discuss your current tech stack
- Get a ballpark timeline and approach
Schedule a discovery call
Tell us about your goals, and we'll tailor our expertise to fit your needs. Fill out the form below, and we'll get back to you soon.
Frequently AskedQuestions
Receptly is a 24/7 AI revenue capture platform: it answers calls, books appointments, qualifies leads, and follows up across email, SMS, WhatsApp, Telegram, and chat — all in one dashboard configured for your industry.