Réceptly

AI Receptionist for Legal Services

Receptly screens new matters 24/7 - capturing case type, urgency, and conflict details - so your attorneys stay focused on billable work.

The intake desk reality

Firms lose new matters to voicemail, burn intake staff on routine screening, and leak after-hours demand. Receptly screens and books consults - so attorneys stay on billable work.

    01

    Missed new-matter calls

    Prospects who cannot get through call the next firm. Every unanswered ring is intake walking away.

    02

    Intake desk overload

    Staff juggle screening, calendars, and conflict questions at once. Important callers wait - or hang up.

    03

    After-hours leakage

    Evenings still bring new matters. Voicemail does not convert them into booked consults.

    04

    Incomplete screening notes

    Without structured intake, attorneys inherit thin voicemails instead of conflict-ready summaries.

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See it

Watch matter-type screening, conflict prompts, and calendar booking - never legal advice on the call.

Workflows

Screening, consult booking, structured notes, and warm transfer - front-desk scope only. Scroll each stage; the mockup stays with the story.

01

Screen new matters without giving advice

Matter type, urgency, and conflict prompts your firm defines - never legal advice on the call.

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02

Book consults on live calendars

Intake and attorney slots land where the desk already looks - with SMS confirm.

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03

Structured notes attorneys can trust

Caller summary, matter category, and urgency attached before the consult starts.

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04

Warm transfer for priority matters

Escalate time-sensitive calls to intake or an attorney with context already attached.

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Matter intake

Different matter types get different screening questions - then a consult hold or warm handoff. Never legal advice.

01

Personal injury

Capture incident basics, urgency, and contact details for attorney review.

02

Family law

Matter type, timeline sensitivity, and preferred consult windows.

03

Business / corporate

Entity type, issue category, and routing to the right practice group.

04

Estate & probate

Document status questions and consult booking - no advice on the call.

How it works

A short path from screening scripts to a live AI receptionist - with checkpoints, not hand-waving.

01

Define screening scripts

Matter types, disclaimers, and escalation rules tuned to your intake desk.

02

Connect calendars

Consult slots land where attorneys and intake already look.

03

Forward the line

Main or overflow number points at Receptly - keep your carrier.

04

Go live in about 3-4 days

Test real intake scenarios, then flip the switch. Your AI receptionist screens while attorneys stay on billable work.

Trust & compliance

Security, audit-friendly logs, and firm-defined scripts are platform capabilities - not a consulting upsell. Optional setup help is available when you want us to configure it with you.

  • Screening and intake only - never legal advice
  • Conflict and matter-type questions your firm defines
  • Encryption in transit and at rest
  • Audit-friendly call and intake logs

Proof

Illustrative outcome

~40%

fewer missed new-matter calls

Pattern for after-hours and overflow coverage once live - not a named customer claim.

“New PI calls used to hit voicemail at lunch. Receptly screens matter type and books the consult - attorneys walk in with a clean summary, not a scavenger hunt.”
Intake manager, multi-practice firmIllustrative example - pattern based on typical outcomes; not a named customer endorsement.

Integrations

Calendar-first consult booking plus common practice-management connections. Exact connectors depend on your stack - we map that during setup.

Practice management / CRMGoogle Calendar and OutlookIntake and notification webhooksSMS confirmations

Ways to get started

Most firms run Receptly themselves after a short setup. Implementation help is optional.

Do it yourself

Run Receptly for your firm

Answer, book, and follow up 24/7. You configure the workflows; we keep the platform working.

  • Live in about 3-4 days
  • Monthly or yearly plans
  • Keep your existing phone number

Done with you

Set it up with us

We connect calendar, CRM, and phone rules, then test against real call scenarios before go-live.

  • Scoped onboarding
  • Telephony and calendar wiring
  • Handover your team owns

Done for you

When you need more than the phone

Optional help for deeper workflow automation and training - only when the platform alone is not enough.

  • Workflow automation
  • Team workshops
  • Custom integrations

Get Started

Let's talk about your workflows

Book a discovery call or send us a message. We'll get back to you within one business day.

30 minutes to explore your automation opportunities. No pitch, no pressure—just a focused conversation about your workflow challenges.

  • Identify high-impact automation opportunities
  • Discuss your current tech stack
  • Get a ballpark timeline and approach

Schedule a discovery call

Tell us about your goals, and we'll tailor our expertise to fit your needs. Fill out the form below, and we'll get back to you soon.

Frequently AskedQuestions

Receptly is a 24/7 AI revenue capture platform: it answers calls, books appointments, qualifies leads, and follows up across email, SMS, WhatsApp, Telegram, and chat — all in one dashboard configured for your industry.