01
Scheduling that lands on the calendar
Book, reschedule, and cancel against live availability — new patients and returning visits — so the chair is filled before your team picks up the phone.
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AI Receptionist for Healthcare
Receptly answers your practice 24/7 - books appointments, captures intake, routes messages, and covers after-hours - so your staff stays focused on care.
The front-desk reality
Every missed call is a patient who booked elsewhere.
Practices lose new patients to voicemail, burn out staff on routine questions, and leak after-hours demand. Receptly is the AI receptionist that answers, books, and routes — so clinicians stay on care.
01
Missed new-patient calls
Prospects who cannot get through book somewhere else. Every unanswered ring is revenue walking out the door.
02
Front-desk overload
Your team juggles check-in, phones, and paperwork at once. Important callers wait — or hang up.
03
After-hours leakage
Evenings and weekends still bring appointment requests. Voicemail does not convert them into booked visits.
04
No-shows and empty slots
Without timely reminders and easy rescheduling, chairs sit empty while the waitlist grows.
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Media slot — replace industry-panel.svg with a practice UI still
See it
Watch a practice call go from first ring to a booked visit.
Front-desk scope only — scheduling, intake capture, and routing. Drop your healthcare walkthrough into this slot when ready.
Workflows
Built for how a practice phone line actually runs.
Front-desk scope only — scheduling, intake, routing, and reminders. Not clinical triage or diagnosis. Scroll each stage; the mockup stays with the story.
02
Insurance and intake, without the clipboard chase
Collect non-clinical details: insurance carrier, member ID, reason for visit, and forms links — then hand staff a clean summary.
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03
Messages, refills, and SMS reminders
Capture pharmacy refill requests and patient messages, route them to the right inbox, and cut no-shows with automated text reminders before the visit.
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04
Urgent warm transfer with context
Escalate true urgencies to an on-call person with the caller's details already attached — not a cold transfer into limbo.
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Multi-provider matching
Match callers to the right clinician, location, or service line based on your rules.
Practice-tuned scripts
Hours, services, and escalation rules configured to how your front desk already works.
Overflow coverage
Point your main number or overflow at Receptly — keep your existing carrier.
Specialties
Built for how your practice answers the phone.
Same AI receptionist platform — practice-tuned scripts and routing. Always front-desk scope, never clinical decision-making.
Keep every chair filled — without drowning the front desk.
Book new patients and hygiene visits against live availability, capture after-hours demand, and route recalls to the right operatory. Front-desk scope only.
- New-patient and recall booking
- After-hours overflow to your calendar
- Chair and provider matching rules
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How it works
Live in about three to four days.
A short path from configuration to a live AI receptionist — with checkpoints, not hand-waving.
01
Configure your practice
Hours, providers, services, scripts, and escalation rules — tuned to how your front desk already works.
02
Connect calendar and PMS
Link the calendars and practice tools you use so bookings and notes land where staff already look.
03
Forward your line
Point your main number (or overflow) at Receptly. Keep your existing carrier — no new hardware.
04
Go live in about 3–4 days
Test real scenarios, then flip the switch. Your AI receptionist answers while your team focuses on care.
Compliance
HIPAA posture built into the product.
Security and privacy are platform capabilities — BAA, encryption, and audit controls — not a consulting upsell. Optional setup help is available when you want us to configure it with you.
- Business Associate Agreement (BAA) available
- Encryption in transit and at rest
- Access controls and audit-friendly logs
- Configured for front-desk workflows — not clinical decision-making
Proof
What practices feel after go-live.
Illustrative outcome
~40%
fewer missed inbound calls
Pattern for after-hours and overflow coverage once live — not a named customer claim.
“We were missing new-patient calls every lunch hour. Receptly books into our calendar after hours and sends SMS reminders — our front desk finally has time for the patients in the waiting room.”
Integrations
Works with the tools your front desk already uses.
Calendar-first booking plus common PMS/CRM connections. Exact connectors depend on your stack — we map that during setup.
Ways to get started
Start with the platform. Add help only if you need it.
Most practices run Receptly themselves after a short setup. Implementation and broader AI work are escape hatches — not the lead offer.
Do it yourself
Run Receptly for your practice
Answer, book, and follow up 24/7. You configure the practice; we keep the platform working.
- Live in about 3–4 days
- HIPAA-ready product posture
- Monthly or yearly plans
Done with you
Set it up with us
We connect calendar, PMS, and phone rules, then test against real call scenarios before go-live.
- Scoped onboarding
- PMS and telephony wiring
- Handover your team owns
Done for you
When you need more than the phone
Optional help for deeper workflow automation and training — only when the platform alone is not enough.
- Workflow automation
- Team workshops
- Custom integrations
Get Started
Let's talk about your workflows
Book a discovery call or send us a message. We'll get back to you within one business day.
30 minutes to explore your automation opportunities. No pitch, no pressure—just a focused conversation about your workflow challenges.
- Identify high-impact automation opportunities
- Discuss your current tech stack
- Get a ballpark timeline and approach
Schedule a discovery call
Tell us about your goals, and we'll tailor our expertise to fit your needs. Fill out the form below, and we'll get back to you soon.
Frequently AskedQuestions
Yes. Receptly is built with a HIPAA-ready product posture: encryption, access controls, audit-friendly logs, and a Business Associate Agreement (BAA) when you need one. Optional setup help is available if you want us to configure compliance settings with you — the capability itself is part of the platform.