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Reservation calls missed at peak
When the floor is slammed, hosts cannot pick up. Diners book the place that answers.
AI Receptionist for Restaurants
Receptly answers every reservation and takeout call 24/7 - booking tables, capturing orders, and handling special requests - so your floor staff stays focused on guests.
Service rush
Peak hours should fill tables - not voicemail.
Receptly is the AI receptionist for restaurants: reservations, takeout, and special requests answered while your team stays with guests.
40%
Takeout volume after 7pm
Evening rush floods the line with pickup orders while tables still need attention.
24/7
Demand that does not clock out
Late-night and morning inquiries still convert - if someone is there to take them.
See it
From first ring to a confirmed table or pickup.
Watch a dinner rush call: reservation or takeout, special notes, and SMS confirm - without a host leaving the floor.
Workflows
Built for how a restaurant phone line actually runs.
Reservations, takeout, special notes, and confirmations - so hosts stay with guests. Scroll each stage; the mockup stays with the story.
01
Reservations that land on the book
Party size, time, and seating preference captured against live availability - hosts stay on the floor.
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02
Takeout and pickup without the floor chaos
Order details and pickup windows logged so the kitchen sees the ticket before a server leaves a table.
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03
Special requests attached to the booking
Allergies, celebrations, and notes ride with the reservation - not a sticky note that gets lost.
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04
SMS confirm that cuts no-shows
Guests get a text confirmation. Your team sees the booking where they already look.
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Call timeline
One call, four beats - then your team sees the result.
- 01
Reservation
Party size, time, and seating preference land on your book.
- 02
Order / pickup
Takeout details captured without pulling a server off the floor.
- 03
Special request
Allergies, celebrations, and notes attached to the booking.
- 04
SMS confirm
Guest gets a text confirmation - fewer no-shows, clearer arrivals.
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Media slot - replace with a reservations / takeout UI still
How it works
Live in about three to four days.
A short path from configuration to a live AI receptionist - with checkpoints, not hand-waving.
01
Configure your restaurant
Hours, seating rules, takeout windows, and scripts - tuned to how your hosts already work.
02
Connect calendar and booking tools
Link the reservation and calendar tools you use so bookings land where staff already look.
03
Forward your line
Point your main number (or overflow) at Receptly. Keep your existing carrier - no new hardware.
04
Go live in about 3-4 days
Test rush scenarios, then flip the switch. Your AI receptionist answers while the floor stays with guests.
Peak hours & overflow
Keep the line open when the dining room cannot.
Point your main number or overflow at Receptly. Friday night, lunch rush, and holiday spikes get answered - hosts stay on the floor.
- Coverage during service and after close
- Overflow when every host is seating
- Same scripts for reservations and takeout
Proof
What restaurants feel after go-live.
Illustrative outcome
~45%
fewer missed reservation calls
Pattern for peak and after-hours coverage once live - not a named customer claim.
“Friday night used to mean full voicemail. Receptly books tables and takeout while hosts stay on the floor - we finally catch the calls we were losing.”
Integrations
Works with the tools your hosts already open.
Calendar-first booking plus common reservation and POS connections. Exact connectors depend on your stack - we map that during setup.
Ways to get started
Start with the platform. Add help only if you need it.
Most restaurants run Receptly themselves after a short setup. Implementation help is optional - not the lead offer.
Do it yourself
Run Receptly for your restaurant
Answer, book, and follow up 24/7. You configure the workflows; we keep the platform working.
- Live in about 3-4 days
- Monthly or yearly plans
- Keep your existing phone number
Done with you
Set it up with us
We connect calendar, CRM, and phone rules, then test against real call scenarios before go-live.
- Scoped onboarding
- Telephony and calendar wiring
- Handover your team owns
Done for you
When you need more than the phone
Optional help for deeper workflow automation and training - only when the platform alone is not enough.
- Workflow automation
- Team workshops
- Custom integrations
Get Started
Let's talk about your workflows
Book a discovery call or send us a message. We'll get back to you within one business day.
30 minutes to explore your automation opportunities. No pitch, no pressure—just a focused conversation about your workflow challenges.
- Identify high-impact automation opportunities
- Discuss your current tech stack
- Get a ballpark timeline and approach
Schedule a discovery call
Tell us about your goals, and we'll tailor our expertise to fit your needs. Fill out the form below, and we'll get back to you soon.
Frequently AskedQuestions
Receptly is a 24/7 AI revenue capture platform: it answers calls, books appointments, qualifies leads, and follows up across email, SMS, WhatsApp, Telegram, and chat — all in one dashboard configured for your industry.