Receptly handles trades businesses, but it does not integrate with Jobber, ServiceTitan, or Housecall Pro natively. What Rosie has is deeper native field-service integration in a single stack — if Jobber depth is your deciding factor, that is a fair reason to pick them.
Receptly vs Rosie
Rosie is the strongest pick for trades businesses and has native Jobber and ServiceTitan depth. Receptly has no native field-service integration — it connects through your calendar, CRM, and tools like Zapier or Make, and adds the messaging, workflows, and team layer around them.
Read this first
One of these is the right answer
Stay with Rosie
You run on Jobber or ServiceTitan and want the deepest possible native integration with that one stack, with a trades-first assistant built around it.
Switch to Receptly
You want one inbox for every channel, workflows that fire on your own triggers, and multiple staff and locations under one account — and you are happy to bridge the field-service side yourself through Zapier, Make, or your CRM.
Not sure which side of that you're on?
Send us your monthly call volume and we'll tell you honestly whether Receptly or Rosie fits better — including when the answer is them.
Head to head
Receptly and Rosie, side by side
Pricing model
Flat monthly plan from $129/mo; Teams is $150 per seat
From $49/mo with a 7-day trial
Field-service integrations
None natively — bridge with Zapier, Make, or your CRM
Native Jobber and ServiceTitan — the deepest in the category for trades
Books into your calendar
Yes — scheduling, buffer times, rescheduling, and waitlists
Yes, oriented around the job
Channels in one thread
Calls, SMS, WhatsApp, Telegram, and email against one customer record
Phone-first
Automation
Workflows with conditions, delays, and an activity log
Trades-oriented follow-up
Drive it from your own AI
MCP server — Claude, Cursor, or any MCP client
No
Hear it answer a call like yours
We'll set up a working agent on a test number with your services and hours, so you can judge the voice and the booking before anything moves.
Product screenshot: one customer thread across call, SMS, WhatsApp, Telegram and email
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One thread
Every channel, against the same customer
Someone who calls you on Tuesday and messages you on WhatsApp on Thursday is one person with one history. Receptly keeps the call, the text, the WhatsApp, the Telegram, and the email in a single thread instead of five.
- Calls, SMS, WhatsApp, Telegram, and email in one inbox
- Notes and history stay attached to the customer record
- Nothing answered twice, nothing dropped between tools
Product screenshot: the calendar with an appointment the agent just booked
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The booking
It books into the calendar you already run
The agent reads your real availability, offers only slots that are genuinely free, writes the appointment, and sends the confirmation — while the caller is still on the line.
- Google Calendar and Microsoft Outlook
- Buffer times, rescheduling, and waitlists
- Confirmations and reminders sent automatically
Product screenshot: a workflow with triggers, conditions and an activity log
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After the call
The follow-up fires without anyone remembering
Trigger on the events that actually matter — call completed, appointment booked, cancelled, or no-show — with delays and conditions between steps, and a log of exactly what ran.
- Email, SMS, Telegram, and voice steps in one flow
- Conditions and delays between steps
- An activity log showing what ran and what was skipped
Why people move
The three things that come up every time
01
Everything around the field-service workflow
Receptly does not plug into Jobber or ServiceTitan directly. It answers the call, books the appointment, and pushes the lead out through your calendar, CRM, or Zapier and Make — then adds messaging, workflows, and team management on top.
02
More than one truck
Staff, locations, and per-location service pricing, so a growing trades business isn't squeezed into a single-seat tool.
03
Questions answered without a phone call
Customers message on WhatsApp or text at 9pm. Those land in the same thread as their calls, so nothing is answered twice or missed.
Switching
Your number doesn’t change
You can hear Receptly answer real calls before anything moves. Nothing is cancelled on Rosie’s side until you say so.
Compare all vendors- 01
Build the agent
Guided onboarding: your business type, services, hours, and voice. No code and no integration project.
- 02
Test on a separate number
Call it yourself with real scenarios — the after-hours booking, the price question, the reschedule — and adjust until it sounds right.
- 03
Port when you’re ready
Number porting typically takes a few business days. Run Receptly alongside your current setup while it completes so nothing is missed.
- 04
Turn on what comes after the call
Confirmations, reminders, and follow-up workflows switch on once calls are flowing — that’s where most of the recovered time is.
Get Started
Let's talk about your workflows
Book a discovery call or send us a message. We'll get back to you within one business day.
30 minutes to explore your automation opportunities. No pitch, no pressure—just a focused conversation about your workflow challenges.
- Identify high-impact automation opportunities
- Discuss your current tech stack
- Get a ballpark timeline and approach
Schedule a discovery call
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