Do it yourself
Run the platform yourself
Answer, book, and follow up 24/7. You configure agents and workflows; we keep the platform working.
- Live in about 3–4 days
- Starter, Growth, Pro, and Teams plans
- Keep your existing phone number
Every conversation, captured
Voice AI, booking, lead qualification, and multi-channel follow-up — so your front desk answers, books, and acts 24/7 while your team stays on the work that needs a person.
Capabilities
Built for how a front desk actually runs.
Voice, booking, leads, channels, automation, and analytics — the operator toolkit that captures revenue instead of leaving it on voicemail.
Voice and calls
An AI receptionist answers inbound calls with a natural voice, handles FAQs from your knowledge base, and transfers to a person when the conversation needs one.
- 24/7 inbound coverage with concurrent call limits by plan
- Natural voices tuned to your brand
- Warm transfer when a human should take over
- Transcripts, recordings, and post-call summaries
Booking and calendar
Callers book, reschedule, or cancel in the same conversation. Availability follows your services, staff, and hours — and lands on the calendar your team already uses.
- Live appointment create, update, cancel, and remind
- Services, staff, and business hours as the source of truth
- Two-way calendar sync (Google Calendar and more)
- Booking links and tokens for self-serve scheduling
Leads and inbox
Every call or message becomes a lead with intent, urgency, and next step. Hot leads reach your team; the rest stay in one inbox with a full activity timeline.
- Smart qualification questions and tagging
- Unified conversations across email and SMS
- Customer memory and timeline across visits
- Push outcomes into your CRM without retyping
Channels
Meet customers where they already reach you — phone, email, SMS, WhatsApp, Telegram, and website chat — under one dashboard instead of scattered inboxes.
- AI telephony for inbound (and outbound campaigns when you need them)
- Email campaigns and multi-step sequences
- SMS, WhatsApp, and Telegram messaging
- Channel packs you can tune per workspace
Workflows and automation
When a call ends, a booking lands, or a lead is created, workflows send the next SMS, email, tag, or sequence enrollment — so follow-up does not depend on someone remembering.
- Event-driven tenant workflows with an activity log
- Email sequences for multi-step outreach
- Campaigns across call, email, SMS, and WhatsApp
- Live call alerts that can fire before the call ends
Analytics and quality
See volume, outcomes, busy hours, and missed opportunities in one place — so staffing and scripts improve from evidence, not guesswork.
- Call summaries and searchable transcripts
- Busy-hours and missed-opportunity views
- Lead funnel and delivery tracking
- Form collection and structured intake when you need it
ai.receptly.app
How it fits together
Call to follow-up, without the gaps.
A simple loop: answer, qualify, book, follow up — so every conversation becomes a next step your team can see.
- 01
Answer
A caller or message arrives. Receptly greets them in your voice, answers FAQs, and understands what they need.
- 02
Qualify
Follow-up questions capture intent, urgency, and fit. The lead is tagged and stored with a clear next step.
- 03
Book
If they need an appointment, availability is checked live and the booking lands on your calendar before the conversation ends.
- 04
Follow up
Workflows send confirmations, reminders, and CRM updates — and your team sees the full thread in one dashboard.
Developer-ready
Build on Receptly yourself.
MCP, APIs, webhooks, and custom workflows — so technical teams can wire the front desk into the stack they already run, without waiting on a services engagement.
MCP server
Connect Claude, Cursor, or any MCP client with a scoped token. Read calls, book appointments, update leads, and reply over SMS in plain language — 61 tools on the default profile (77 for restaurant accounts).
MCP docsAgent REST API
Same capabilities over HTTP with a personal access token from Settings → Agent access. Build scripts, internal tools, or your own agents against live tenant data.
See how to connectOutbound webhooks
Subscribe to events and push them into your stack. Create, list, and delete webhook endpoints from the dashboard or via MCP when you want DIY plumbing.
Browse integrationsCustom workflows and agent tools
Wire event-driven workflows in-product, or give a voice agent custom tools that call your own HTTPS endpoints during a live conversation.
Integrations hub
Trust
Dependable enough for live phones and customer data.
Cloud, no install
Receptly runs in the cloud. Connect telephony, calendars, and messaging — manage everything from any device.
Scoped, revocable access
Agent tokens use least-privilege scopes. Revoke instantly from Settings → Agent access when someone leaves or a key leaks.
Your tenant, your data
Calls, transcripts, leads, and bookings stay on your workspace. Vendors are not the system of record for your customer history.
Team-ready workspaces
Invite staff, assign roles, and share coverage. Individual plans scale into Teams when the whole company needs seats.
Ways to get started
Start on the platform. Add help only if you need it.
Most teams begin with DIY plans. Implementation and services stay secondary links — available when you want a hand, not required to launch.
Done with you
Set it up with us
We connect calendar, CRM, and phone rules, then test against real call scenarios before go-live.
- Scoped onboarding
- Telephony and calendar wiring
- Handover your team owns
Need a hand
When you want help beyond DIY
Optional implementation, workflow automation, and training — secondary to the platform, only when you ask for it.
- Workflow automation
- Team workshops
- Custom integrations
Frequently AskedQuestions
Receptly is a 24/7 AI revenue capture platform: it answers calls, books appointments, qualifies leads, and follows up across email, SMS, WhatsApp, Telegram, and chat — all in one dashboard configured for your industry.