Model Context Protocol is an open standard that lets AI assistants like Claude and Cursor use external tools. Receptly runs an MCP server, so your AI client can read and act on your live call, booking, and lead data instead of you copying it between tabs.
MCP Server
Run your AI receptionist from Claude, Cursor, or any MCP client. Check calls, book appointments, update agents, and pull transcripts in plain language — without opening a dashboard.
See it work
A conversation, not a dashboard
You already think in questions — “what came in overnight?”, “move Thursday’s booking”. Receptly turns those into tool calls against your live account, so the answer is the work, not a report about it.
Jump to the setup →Your AI client
What calls came in after hours last week?
receptly_calls_list{ after: "18:00", days: 7 }7 calls came in after 18:00. Four booked appointments; three left a number and no booking.
Move Thursday's 3pm to Friday at the same time.
receptly_appointments_reschedule{ from: "Thu 15:00", to: "Fri 15:00" }Moved. Maria has been texted the new time and the calendar invite is updated.
Illustrative exchange. Tool names are real; timings and results are an example.
What you can do
Your receptionist, driven by your AI client
The Receptly MCP server exposes your live account as tools your AI assistant can call. Ask in plain language and it reads or writes the real record — no exports, no copy-paste.
Calls and transcripts
List recent calls, search across transcripts, pull recordings, and read the post-call summary for any conversation — all without leaving your AI client.
“Which calls last week ended without a booking?”
- 18:42M. AlvarezBooked
- 20:15UnknownNumber left
- 07:58J. OkaforBooked
- 09:12D. WhitfieldBooked
- 2 calls after hours · 1 booking
Appointments
List, book, reschedule, and cancel appointments, create them in bulk, and trigger reminders. Your agent can run the calendar while you watch it work.
“Move Thursday's 3pm to Friday at the same time.”
- Tue 14:00ConsultationM. Alvarez
- Wed 09:30Site visitJ. Okafor
- Fri 15:00Follow-upR. Bennett
- Sat 11:00ConsultationD. Whitfield
- Moved from Thu 15:00 · client notified
Leads and customer memory
Search and update leads, add tags, import or export CSV, and keep durable notes against a customer so context survives between conversations.
“Tag every lead from the March campaign as priority.”
- M. AlvarezNewpriority
- J. OkaforContacted
- R. BennettQualifiedpriority
- D. WhitfieldNew
- 2 leads tagged priority
SMS and conversations
Read inbox threads and reply to customers over SMS from the same client, so follow-ups don't depend on someone watching a dashboard.
“Reply to the missed caller from this morning.”
Hi, I missed a call from you earlier?
Sorry we missed you — we have Thu 15:00 or Fri 10:30 free. Which suits?
Friday works, thanks.
Booked for Fri 10:30 — you’ll get a reminder Thursday.
Reply sent by your agent · thread updated
Services, staff and hours
Read and update what you sell, who delivers it, and when you're open — the business record your agent answers from.
“Add a 45-minute consultation to our services.”
- Consultation45 min
- Site visit90 min
- Follow-up call20 min
- Emergency callout60 min
- Open Mon–Fri 08:00–18:00
Restaurant and F&B
On a restaurant profile you also get reservations, availability slots, inventory, and waitlist tools — 77 tools instead of 61.
“How many covers are booked for Saturday?”
- 18:30Table for 4Bennett
- 19:00Table for 2Okafor
- 20:15Table for 6Alvarez
- 21:00Table for 2Whitfield
- Saturday: 31 covers booked
Setup
Live in about five minutes
No SDK, no bridge process, nothing to install. Three steps from an empty client to a working one.
- 01
Create an agent token
In Receptly, go to Settings → Agent access and create a token. Choose the connection profile and tick only the scopes you need. The full token is shown once.
- 02
Add the server to your client
Paste the configuration above into Claude, Cursor, or any MCP client, swapping in your token. The endpoint speaks Streamable HTTP, so no bridge or local process is needed.
- 03
Ask it something real
“What calls came in after hours last week?” or “Move Thursday's 3pm to Friday”. Your client calls the Receptly tools and answers from live data.
Connect
Paste this into your client
Tokens are created in Receptly under Settings → Agent access. Pick a profile, tick only the scopes you need, and the full token is shown once.
MCP client configuration
{
"mcpServers": {
"receptly": {
"url": "https://mcp.receptly.app/api/mcp",
"headers": {
"Authorization": "Bearer oat_REPLACE_WITH_YOUR_TOKEN"
}
}
}
}Connection profiles
A profile sets how many tools your client sees. Scopes are a second, independent gate on top.
- General service61 tools
receptly-essentialThe default for every account. Calls, appointments, leads, staff, services, hours, SMS, and customer memory.
- Restaurant / F&B77 tools
receptly-restaurantEverything in General service, plus reservations, reservation slots, inventory, and waitlist tools. Enabled when your account supports reservations or orders.
Two directions
MCP works both ways here
Easy to conflate, so worth being precise about which one you want.
Inbound
This page
Receptly runs the MCP server. Your AI client connects in with a token and works on your account data — calls, appointments, leads, messaging.
Outbound
Per voice agent
Your voice agent can be given up to 20 external MCP servers to call during a conversation. Configured per agent, in the agent editor’s MCP tab.
Bearer token, revocable instantlyScoped — read-only if that's all you needEvery request re-checks permissionsNothing installed on your machine
Get Started
Let's talk about your workflows
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- Get a ballpark timeline and approach
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