Restaurants
Receptly captures every cleaning estimate, recurring booking, and deep cleaning inquiry — so you never lose a customer to a missed call or voicemail.
Restaurants
Trusted by
200+ Restaurants
Missed Call ↓
$3.5K Recovered
Reservations 24/7
Built for every type of food service
From neighborhood pizzerias to upscale fine dining — Receptly adapts to your menu, your hours, and your way of doing business
Pizzerias
Fast Casual
Fine Dining
Cafes & Bakeries
Bars & Pubs
Food Trucks
Watch Receptly take a complex order
See how the AI handles customizations, special requests, and upsells — just like your best server
6:42 PM
I need two large pepperoni pizzas — but one of them with extra cheese on half only.
6:42 PM
6:43 PM
6:43 PM
Welcome to Bella Napoli! I'd be happy to help with your pickup order. What can I get started for you?
6:42 PM
Two large pepperoni pizzas — got it! I see the first one is a large pepperoni. For the second, one half with extra cheese. Would you like the extra cheese on the left or right half?
6:42 PM
Caesar salad, dressing on the side, and two tiramisu. Excellent choices! We also have a chocolate lava cake that's been popular — would you like to add one for $8.50?
6:43 PM
Absolutely. Let me confirm your full order: 2 large pepperoni (1 with extra cheese on half), 1 Caesar salad (dressing on side), 2 tiramisu, 1 large sparkling water. Your total will be $59.96. Ready in 25 minutes. Does that sound right?
6:44 PM
2x Large Pepperoni Pizza
1x Large Pepperoni (half extra cheese)
1x Caesar Salad (dressing on side)
2x Tiramisu
Total
Peak hour call performance
Lunch Rush
11:00 AM – 2:00 PM
Missed Calls Before Receptly
Calls Answered With Receptly
Dinner Rush
5:00 PM – 9:00 PM
Missed Calls Before Receptly
Calls Answered With Receptly
Late Night
10:00 PM – 1:00 AM
Missed Calls Before Receptly
Calls Answered With Receptly
Everything your restaurant needs
Phone Order Taking
Your full menu is loaded into Receptly so the AI can take complex orders with modifications, substitutions, and upselling — all in a natural conversation.
- Full menu import — items, modifiers, and pricing
- Handles half-and-half toppings, allergies, substitutions
- Smart upsell suggestions based on order size
- Payment collection via stored card on file
- Order instantly appears in your POS or kitchen display
Reservation Management
Receptly handles the full reservation workflow — from booking to waitlist management to confirmation reminders.
- Instant table booking with party size, time, and special occasions
- Automated waitlist management with estimated wait times
- SMS and email confirmation reminders reduce no-shows by 60%
- Syncs with OpenTable and Google Calendar
Delivery Coordination
Phone-in delivery orders flow directly into your existing delivery platforms.
- Direct integration with DoorDash, UberEats, and Grubhub
- Delivery address capture with auto-fill for repeat customers
- Real-time driver dispatch coordination
- Order status notifications to customers via SMS
Menu & Hours FAQs
Let Receptly answer the repetitive questions that eat up your staff’s time.
- Hours, holiday schedules, and location directions
- Dietary and allergen information from your menu
- Pricing and specials for the current day
- Catering minimums and pickup lead times
Catering & Event Inquiries
Large orders and event bookings require careful coordination.
- Guest count, menu selection, and budget range collection
- Delivery or pickup scheduling for large orders
- Automated quote generation and follow-up
- Calendar hold with deposit collection via phone
30%
More Takeout Orders Captured
60%
Fewer No-Shows
100%
Calls Answered During Rush
See what Receptly recovers for your restaurant
Based on real customer data, here is the average monthly revenue recaptured by switching to AI-powered phone answering
$3,840
Average monthly revenue recovered per restaurant
Average of 8 missed takeout calls per night at $22 avg order
+$1,920
Pre-fix dinners, wine pairings, and special occasion add-ons
+$1,120
60% fewer no-shows from automated confirmation calls
+$800
Trusted by Plumbing Businesses Across the Country
Hear from salon owners, spa directors, and independent stylists who transformed their business with Receptly.
“Friday night — every table's full, phone's ringing off the hook. Before Receptly, we'd miss 15+ reservation calls during dinner service. Now the AI handles every one — takes the reservation, notes allergies, special requests. Our Friday bookings went up 30% without changing anything except answering the phone.”
Independent Restaurant
“Our event enquiries come in during service hours — exactly when we can't answer. People planning a wedding reception or corporate dinner don't call back. They call the next venue. Receptly now captures every detail — party size, date range, budget, dietary needs. We close 5x more catering leads than before.”
Restaurant Group
“When we're slammed, calls go unanswered. The AI now answers every call during peak — takes orders, asks about dietary restrictions, gives pickup times. Our weekend takeaway revenue jumped 25%.”
Casual Dining
“When the manager was on the floor, the phone went to voicemail. When a junior staffer answered, they often messed up the reservation. Receptly now handles every booking call the same way — consistent, accurate, never forgets to ask about high chairs or dietary needs. It's like having a trained host who never calls in sick.”
Hospitality Group
Frequently Asked
Questions
Can an AI Receptionist take reservations and manage the waitlist?
Yes. Our AI Receptionist handles reservation bookings, party size inquiries, date/time selection, and special requests. It checks real-time availability and sends confirmation. For busy nights, it can add callers to the waitlist.
How does it handle menu questions — dietary restrictions, ingredients, pricing?
We configure your full menu during AI Implementation. The AI answers questions about ingredients, allergens, price ranges, and daily specials accurately based on your current menu data.
What happens when a customer wants to order takeout or delivery?
The AI can take to-go orders, capture items and quantities, and route them to your POS system through Workflow Automation. Customers can pay over the phone or at pickup — you decide the flow.
Can Receptly help me fill empty tables during slow hours?
Through Workflow Automation, you can trigger SMS campaigns to regulars during slow periods — “Tonight’s 7 PM happy hour has openings, book now.” The AI handles the inbound calls those campaigns generate.
How does the AI handle private event or catering inquiries?
The AI captures event details — date, guest count, type of event, budget — and either books it based on your package pricing or routes it to your events coordinator with full info.
What if a customer has a complaint about their dining experience?
The AI recognizes complaint language and routes to your manager immediately, with full context of the issue. For simple feedback, it logs the details for your team to review.
Can it integrate with my reservation system like OpenTable or Toast?
Yes. Through Workflow Automation, we connect Receptly to your existing reservation and POS systems. Bookings, takeout orders, and customer data flow automatically.
How does Receptly handle large parties or special occasions?
The AI captures party size, occasion (birthday, anniversary, corporate event), and special requests. For parties over a certain size, it can route directly to your events team.
Do I need to train my hosts and managers on the system?
AI Training covers your front-of-house team — how to monitor AI reservations, handle transfers, and review missed call logs. Takes about 30 minutes, usually during a slow shift.
Is this realistic for a small local restaurant?
Restaurants miss 1 in 3 calls during peak hours. One missed large-party reservation can cost more than a month of Receptly service. It pays for itself by capturing bookings you’re already losing.