E-Commerce
Receptly captures every cleaning estimate, recurring booking, and deep cleaning inquiry — so you never lose a customer to a missed call or voicemail.
E-Commerce
Trusted by
200+ Stores
98% Answer Rate
$4.2K Cart Recovery
24/7 Support
Every Service Your Plumbing Business Offers
Receptly handles calls for any plumbing service, capturing the exact details your technicians need to arrive prepared.
Order Tracking
“Where’s my order?” Receptly checks real-time shipping status, provides tracking links, and sends proactive updates — without agent involvement.
Drain Cleaning
Initiates return labels, processes exchanges, and answers policy questions instantly — turning a potentially frustrating call into a smooth experience.
Abandoned Cart Recovery
Outbound AI calls re-engage shoppers who left items behind. Receptly recovers lost revenue by offering help, discounts, or checkout assistance.
Product Questions
Answers sizing, availability, compatibility, and feature questions by pulling directly from your product catalog and inventory database.
Shipping Inquiries
Handles rate checks, delivery time estimates, address changes, and carrier transfers — seamlessly integrating with your shipping providers.
Upsells & Cross-sells
AI recommends relevant add-ons and upgrades during calls — increasing average order value naturally, just like a top-performing sales associate.
From Call to Conversion in Seconds
Receptly connects with your store’s data and resolves each customer interaction end-to-end.
Customer Calls
A shopper calls about their order, a return, or a product question. Receptly answers immediately -- no hold time, no voicemail, no missed opportunity.
AI Accesses Store Data
Receptly pulls order history, product details, shipping status, and inventory from Shopify, WooCommerce, BigCommerce, or your platform of choice.
Resolves or Processes Request
Whether it's tracking down an order, initiating a return, upselling a related product, or recovering an abandoned cart -- Receptly handles it on the call.
Order Updated / Customer Happy
The store system is updated in real time. The customer gets a confirmation -- and you get a completed interaction, captured revenue, and valuable data.
Higher Conversion Rate
Support Automated
Revenue Capture
Higher Conversion Rate
Jessica Martinez
Client since 2023 · 24 visits
$2,840
Lifetime Spend
4.8
Avg Rating
12
Days Since Last
RECENT VISITS
Client Management & History
Every client interaction is logged automatically. Receptly remembers past services, product preferences, and even special requests so each visit feels personal.
Full client profiles with service history, notes, and preferences
Automated birthday, rebooking, and reactivation reminders
Understands preferred stylist, products used, and service frequency
Seamless sync with Booksy, Vagaro, and Mindbody
Built for Every E-commerce Business
Every feature designed to keep your phones ringing and your bays turning
24/7 Phone Support That Scales
Never put a caller on hold again. Receptly handles inbound and outbound calls with human-like conversation, available every hour of every day.
Smart Order Management
Full control over the order lifecycle through natural phone conversations. Receptly reads, updates, and confirms orders in your store system.
Cart Recovery Calls
Receptly reaches out to shoppers who abandoned their cart with a personalized phone call — offering help, answering questions, and closing the sale.
Multi-Channel Integration
Connect your entire tech stack. Receptly integrates with your e-commerce platform, CRM, helpdesk, email, and SMS — creating a unified customer view.
Black Friday? Cyber Monday? No Problem
When call volume spikes 10x during flash sales and holiday rushes, Receptly keeps every line open and every order captured.
Voicemail during flash sales, abandoned callers, lost revenue during peak hours.
60% of calls went to voicemail during peak
Every call answered instantly. Every order captured. Zero revenue left on the table.
100% of calls answered during peak surges
Trusted by Plumbing Businesses Across the Country
Hear from salon owners, spa directors, and independent stylists who transformed their business with Receptly.
“Our Etsy and website message enquiries pour in all hours. Before Receptly, they'd sit until morning. By then, the customer had bought from someone who replied in 5 minutes. Now the AI answers instantly — product questions, sizing, stock availability. Our conversion rate on after-hours enquiries went from 12% to 67%.”
Online Thrift Store Owner
“I was drowning in messages across WhatsApp, Instagram DMs, email, and SMS. I'd miss 3-4 real sales enquiries a week because they got buried. Receptly now unifies everything into one inbox, handles routine questions automatically, and flags sales-ready leads to my phone. I stopped losing orders.”
Print & Embroidery Shop
“Wholesale customers don't call during business hours — they call after their own store closes. Before Receptly, those calls went to voicemail. Now the AI handles initial order enquiries, checks stock levels, and books a call for pricing. We doubled wholesale orders in 60 days.”
Auto Parts Distributor
“I was managing 4 platforms manually. Every notification required a response within minutes or I lost the sale. Receptly unified everything — Etsy convos, Instagram DMs, Facebook messages — into one AI-managed inbox. My response time dropped from 45 minutes to under 10 seconds. Sales went up 30%.”
Handmade Goods Seller
Used by high-growth companies all over the world
Online Thrift Store Owner
“Our Etsy and website message enquiries pour in all hours. Before Receptly, they'd sit until morning. By then, the customer had bought from someone who replied in 5 minutes. Now the AI answers instantly — product questions, sizing, stock availability. Our conversion rate on after-hours enquiries went from 12% to 67%.”
Print & Embroidery Shop
“I was drowning in messages across WhatsApp, Instagram DMs, email, and SMS. I'd miss 3-4 real sales enquiries a week because they got buried. Receptly now unifies everything into one inbox, handles routine questions automatically, and flags sales-ready leads to my phone. I stopped losing orders.”
Auto Parts Distributor
“Wholesale customers don't call during business hours — they call after their own store closes. Before Receptly, those calls went to voicemail. Now the AI handles initial order enquiries, checks stock levels, and books a call for pricing. We doubled wholesale orders in 60 days.”
Handmade Goods Seller
“I was managing 4 platforms manually. Every notification required a response within minutes or I lost the sale. Receptly unified everything — Etsy convos, Instagram DMs, Facebook messages — into one AI-managed inbox. My response time dropped from 45 minutes to under 10 seconds. Sales went up 30%.”
Before and After Receptly
See how plumbing businesses transform their phone handling with AI-powered call management.
Without Receptly
Missed Calls and Voicemail
Customers call, get no answer, and leave a voicemail that sits for hours - or they call your competitor.
Lost Service Opportunities
During busy hours or after close, every unanswered call is a job that goes to another shop.
Double Booked Bays
Manual scheduling errors lead to overlaps, angry customers, and idle technician time.
67%
of after-hours calls go unanswered
With Receptly
Missed Calls and Voicemail
Receptly picks up in under 2 rings, 24/7. No voicemail, no missed opportunities, no lost revenue.
Smart Scheduling
AI matches each service request to available bays and technician specialties automatically.
Fully Booked Bays
Optimized scheduling keeps every bay filled throughout the day with confirmed appointments.
99%
of calls answered and converted to appointments
Built for Every E-commerce Business
Every feature designed to capture more jobs and keep your plumbers billing.
Sales
AI
Lead Intake & Call Handling
Inputs
Phone Call / Website Inquiry
Auto
Answer → Understand → Route → Log
RESULT
Never miss a call. No holds, no transfers
Ops
Smart Scheduling
Inputs
Customer Request / Service Type
Auto
Check Availability → Book Slot
Inputs
Slot filled automatically
Support
Automation
Serivce Intake & Enrichment
Inputs
Customer Conversation
Inputs
Capture → Enrich → Store → Sync
Inputs
Complete job details. Zero manual entry.
Enterprise-Grade Reliability
Your calls and data are protected by industry-leading security and compliance standards.
Licensed Realtors
Trusted by licensed real estate professionals nationwide
99.9% Uptime
Your phone system stays online when you need it most
SOC 2 Compliant
Your data security is our highest priority
Data Encryption
Frequently Asked
Questions
Questions about AI for your online store? Here's what other e-commerce businesses ask us:
Can an AI Receptionist handle order status inquiries?
Yes. Through AI Implementation, we connect Receptly to your order system. The AI checks order status, provides tracking information, and answers shipping questions without your team needing to look up every order manually.
How does it handle returns and exchanges?
The AI captures the reason, generates a return authorization if your policy allows, and sends instructions to the customer. Complex cases are routed to your support team with full context.
Can customers place orders over the phone through the AI?
Yes. The AI Receptionist can take orders, capture products and quantities, handle payment information securely, and send order confirmations via SMS or email.
How does Receptly help me recover abandoned carts?
Workflow Automation triggers follow-up messages to customers who abandoned carts — via SMS or email — with product links and support if they had questions during the call.
Can it answer questions about product availability and shipping times?
Yes. During AI Implementation, we configure your product catalog and shipping rules. The AI answers accurately about stock levels, estimated delivery dates, and shipping costs based on real-time data.
What if a customer has a complex product question the AI can't answer?
The AI recognizes when a question exceeds its knowledge and transfers to your product specialist with the customer’s details and question captured. No repetition needed.
Can Receptly handle subscription or membership inquiries?
Yes. The AI can answer billing questions, upgrade/downgrade requests, and cancellation inquiries based on your subscription policies. For complex account issues, it captures details and routes to billing.
How does Receptly help me get more customers?
AI Lead Generation captures every inquiry as a lead with contact info and interest. AI Strategy & Consulting helps identify which products generate the most calls, where customers drop off, and how to improve conversion.
Can it integrate with my e-commerce platform like Shopify or WooCommerce?
Through Workflow Automation, we connect Receptly with your platform. Orders, customer inquiries, and support tickets flow directly between the systems.
Do I need technical skills to set this up?
No. AI Implementation covers full setup. AI Training for your support team takes about an hour. Most e-commerce stores are live within 2-3 days.