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Yes. Through Workflow Automation, we connect Receptly with your current tools — shop management systems, calendar, CRM. Bookings, customer info, and service notes flow automatically. No double data entry.

During AI Implementation, we configure the system to recognize common service categories (tune-ups, diagnostics, repairs, emergencies). For complex mechanical issues, the AI collects the details and transfers to your service advisor with full context.

Our AI Lead Generation captures every inbound call as a lead — contact info, service needed, urgency. Combined with AI Strategy & Consulting, we help you identify service gaps, peak hours to staff, and how to convert more calls into booked appointments.

Yes. The system is trained on your service menu during setup. It asks qualifying questions, estimates job scope, and either books the appointment or routes to your team for a custom quote. You decide what it handles vs what needs a human.

The AI Receptionist detects emergency language (“I’m stranded”, “my car won’t start”) and either dispatches your preferred tow service or connects the caller to a live person immediately. Emergency routing is configured during AI Implementation.

Every call is answered consistently — no ringing off the hook, no “hold please”, no missed messages. Customers get confirmation texts, appointment reminders, and follow-ups automatically through Workflow Automation.

No. Our AI Implementation covers full setup — connect your phone number, configure call flows, integrate your calendar. We also provide AI Training for your front desk staff.

Yes. Workflow Automation handles automated SMS reminders before appointments, follow-ups after service, and re-engagement campaigns for customers who haven’t visited in 6+ months.

AI Strategy & Consulting ensures you get a setup that fits your budget. Most shops pay less than the cost of one missed job per month. And unlike a human receptionist, Receptly works 24/7/365 with no overtime, no breaks, and no sick days.